Shipping & Shipping Costs
Ordered before 4pm, shipped the same day
Stock items ordered on a business day before 4:00 PM will be shipped the same day!
Orders of €50 or more are completely free of charge.
How quickly will I receive my order?
In-stock items ordered before 4:00 PM on a business day will be shipped the same day. Depending on your local postal service's letter and parcel delivery schedule, you could receive your order the next business day.
Please note! We guarantee that in-stock products ordered before 4:00 PM will be shipped the same day. However, we cannot guarantee processing times for parcel services.
If your order is suitable, we can choose to send your package in a letterbox-sized box. Please note that this often means delivery may take one day longer, as PostNL usually delivers letter mail until 6:00 PM the next day. The advantage of this is that you don't have to be home to receive it.
What are the shipping costs if I want it delivered to my home?
Whether you want your package delivered to your home or a collection point, it doesn't matter. Orders over €50 are free of charge. For orders under this amount, the shipping cost is €3.99 for orders within the Netherlands and Belgium.
From which location will my package be shipped?
All CC5311 orders are carefully packed and shipped from our own warehouse at Van Heemstraweg-Oost 4, 5301 KE Zaltbommel, The Netherlands. Our store is also located here, where you can pick up your packages or simply pop in. This way, we can guarantee quality and ensure fast delivery!
Can I also pick up my order?
That's no problem at all; you're very welcome in our store. When filling in your (invoice) information, you can select the option to pick up your package from us. You won't pay any shipping costs for this, of course. We'll send you a message when your package is ready.
Still have a question? Feel free to contact us, we're happy to help!